Systems Analysis and Design 11th Edition Tilley Test Bank

1. Phase 1: Systems Planning
2. Ch 1: Introduction to Systems Analysis and Design
3. Learning Objectives
4. 1.1: Introduction
5. 1.2: What is Information Technology?
6. 1.3: Information System Components
7. 1.4: Business Today
8. 1.5: Modeling Business Operations
9. 1.6: Business Information Systems
10. 1.7: What Information Do Users Need?
11. 1.8: Systems Development Tools
12. 1.9: Systems Development Methods
13. 1.10: The Information Technology Department
14. 1.11: The Systems Analyst
15. 1.12: Trends in Information Technology
16. 1.13: Chapter Summary
17. Key Terms
18. Chapter Exercises
19. Ch 2: Analyzing the Business Case
20. Learning Objectives
21. 2.1: Introduction
22. 2.2: A Framework for IT Systems Development
23. 2.3: What is a Business Case?
24. 2.4: Information Systems Projects
25. 2.5: Evaluation of Systems Requirements
26. 2.6: Overview of Feasibility
27. 2.7: Evaluating Feasibility
28. 2.8: Setting Priorities
29. 2.9: Preliminary Investigation Overview
30. 2.10: Chapter Summary
31. Key Terms
32. Chapter Exercises
33. Ch 3: Managing Systems Projects
34. Learning Objectives
35. 3.1: Introduction
36. 3.2: Overview of Project Management
37. 3.3: Creating a Work Breakdown Structure
38. 3.4: Identifying Task Patterns
39. 3.5: Calculating the Critical Path
40. 3.6: Project Monitoring and Control
41. 3.7: Reporting
42. 3.8: Project Management Examples
43. 3.9: Project Management Software
44. 3.10: Risk Management
45. 3.11: Managing for Success
46. 3.12: The Bottom Line
47. 3.13: Chapter Summary
48. Key Terms
49. Chapter Exercises
50. Phase 2: Systems Analysis
51. Ch 4: Requirements Modeling
52. Learning Objectives
53. 4.1: Introduction
54. 4.2: Systems Analysis Phase Overview
55. 4.3: Joint Application Development
56. 4.4: Rapid Application Development
57. 4.5: Agile Methods
58. 4.6: Modeling Tools and Techniques
59. 4.7: System Requirements Checklist
60. 4.8: Future Growth, Costs, and Benefits
61. 4.9: Fact-Finding
62. 4.10: Interviews
63. 4.11: Other Fact-Finding Techniques
64. 4.12: Documentation
65. 4.13: Information Management Software
66. 4.14: Preview of Logical Modeling
67. 4.15: Chapter Summary
68. Key Terms
69. Chapter Exercises
70. Ch 5: Data and Process Modeling
71. Learning Objectives
72. 5.1: Introduction
73. 5.2: Overview of Data and Process Modeling Tools
74. 5.3: Data Flow Diagrams
75. 5.4: Creating a Set of DFDs
76. 5.5: Guidelines for Drawing DFDs
77. 5.6: Data Dictionary
78. 5.7: Process Description Tools
79. 5.8: Logical versus Physical Models
80. 5.9: Chapter Summary
81. Key Terms
82. Chapter Exercises
83. Ch 6: Object Modeling
84. Learning Objectives
85. 6.1: Introduction
86. 6.2: Overview of Object-Oriented Analysis
87. 6.3: Relationships among Objects and Classes
88. 6.4: Object Modeling with the Unified Modeling Language
89. 6.5: Organizing the Object Model
90. 6.6: Chapter Summary
91. Key Terms
92. Chapter Exercises
93. Ch 7: Development Strategies
94. Learning Objectives
95. 7.1: Introduction
96. 7.2: Development Strategies Overview
97. 7.3: The Impact of the Internet
98. 7.4: Outsourcing
99. 7.5: In-House Software Development Options
100. 7.6: The Systems Analyst’s Role
101. 7.7: Analyzing Cost and Benefits
102. 7.8: The Software Acquisition Process
103. 7.9: Completion of Systems Analysis Tasks
104. 7.10: Transition to Systems Design
105. 7.11: Chapter Summary
106. Key Terms
107. Chapter Exercises
108. Phase 3: Systems Design
109. Ch 8: User Interface Design
110. Learning Objectives
111. 8.1: Introduction
112. 8.2: Systems Design Phase Overview
113. 8.3: Chapter Overview
114. 8.4: What is a User Interface?
115. 8.5: Seven Habits of Successful Interface Designers
116. 8.6: Guidelines for User Interface Design
117. 8.7: Source Document and Form Design
118. 8.8: Printed Output
119. 8.9: Technology Issues
120. 8.10: Security and Control Issues
121. 8.11: Where Do We Go from Here?
122. 8.12: Chapter Summary
123. Key Terms
124. Chapter Exercises
125. Ch 9: Data Design
126. Learning Objectives
127. 9.1: Introduction
128. 9.2: Data Design Concepts
129. 9.3: DBMS Components
130. 9.4: Web-Based Design
131. 9.5: Data Design Terms
132. 9.6: Entity-Relationship Diagrams
133. 9.7: Data Normalization
134. 9.8: Two Real-World Examples
135. 9.9: Using Codes
136. 9.10: Data Storage and Access
137. 9.11: Data Control
138. 9.12: Chapter Summary
139. Key Terms
140. Chapter Exercises
141. Ch 10: System Architecture
142. Learning Objectives
143. 10.1: Introduction
144. 10.2: Architecture Checklist
145. 10.3: System Architecture: Then and Now
146. 10.4: Client/Server Designs
147. 10.5: The Impact of the Internet
148. 10.6: Ecommerce Architecture
149. 10.7: Processing Methods
150. 10.8: Network Models
151. 10.9: Wireless Networks
152. 10.10: Systems Design Completion
153. 10.11: Chapter Summary
154. Key Terms
155. Chapter Exercises
156. Phase 4: Systems Implementation
157. Ch 11: Managing Systems Implementation
158. Learning Objectives
159. 11.1: Introduction
160. 11.2: Software Quality Assurance
161. 11.3: Overview of Application Development
162. 11.4: Structured Application Development
163. 11.5: Object-Oriented Application Development
164. 11.6: Agile Application Development
165. 11.7: Coding
166. 11.8: Testing the System
167. 11.9: Documentation
168. 11.10: Management Approval
169. 11.11: System Installation and Evaluation
170. 11.12: Operational and Test Environments
171. 11.13: Training
172. 11.14: Data Conversion
173. 11.15: System Changeover
174. 11.16: Post-Implementation Tasks
175. 11.17: Chapter Summary
176. Key Terms
177. Chapter Exercises
178. Phase 5: Systems Support and Security
179. Ch 12: Managing Systems Support and Security
180. Learning Objectives
181. 12.1: Introduction
182. 12.2: User Support
183. 12.3: Maintenance Tasks
184. 12.4: Maintenance Management
185. 12.5: System Performance Management
186. 12.6: System Security Overview
187. 12.7: Security Levels
188. 12.8: Backup and Recovery
189. 12.9: System Obsolescence
190. 12.10: Future Challenges and Opportunities
191. 12.11: Chapter Summary
192. Key Terms
193. Chapter Exercises
194. The Systems Analyst’s Toolkit
195. Part A: Communication Tools
196. Learning Objectives
197. A.1: Introduction
198. A.2: Successful Communication Strategies
199. A.3: Written Communications
200. A.4: Oral Communications
201. A.5: Managing Your Communication Skills
202. A.6: Toolkit Summary
203. Key Terms
204. Toolkit Exercises
205. Part B: CASE Tools
206. Learning Objectives
207. B.1: Introduction
208. B.2: Overview of CASE Tools
209. B.3: CASE Terms and Concepts
210. B.4: Development Environments
211. B.5: CASE Tool Trends
212. B.6: Toolkit Summary
213. Key Terms
214. Toolkit Exercises
215. Part C: Financial Analysis Tools
216. Learning Objectives
217. C.1: Introduction
218. C.2: Describing Costs and Benefits
219. C.3: Cost-Benefit Analysis
220. C.4: Toolkit Summary
221. Key Terms
222. Toolkit Exercises
223. Part D: Internet Resource Tools
224. Learning Objectives
225. D.1: Introduction
226. D.2: Planning an Internet Research Strategy
227. D.3: Search Basics
228. D.4: Search Engines
229. D.5: Subject Directories
230. D.6: The Invisible Web
231. D.7: Internet Communication Channels
232. D.8: Information Technology Community Resources
233. D.9: Toolkit Summary
234. Key Terms
235. Toolkit Exercises
236. Glossary
237. Index

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