Managing for Quality and Performance Excellence 10th Edition Evans Solutions Manual

Instant download Managing for Quality and Performance Excellence 10th Edition Evans Solutions Manual pdf docx epub after payment.

 

Product details:

• ISBN-10 ‏ : ‎ 1305662547
• ISBN-13 ‏ : ‎ 978-1305662544
• Author: James R. Evans, William M. Lindsay

Packed with current examples, cases, and illustrations, market-leading MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 10e focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria. Written by experienced leaders in the fields of performance management and quality, the text delivers the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations throughout the world reflects quality as they emphasize the practical aspects of the books managerial focus and pertinent technical topics. You can efficiently prepare to become an ASQ Certified Quality Manager, as this edition covers most of the Body of Knowledge required for ASQ certification. Its everything you need — now and throughout your career — to ensure quality management success.

Table of contents:

1. Part 1: Principles of Quality
2. Ch 1: Introduction to Quality
3. Ch 2: Foundations of Quality Management
4. Ch 2: Foundations of Quality Management
5. Ch 4: Workforce Focus
6. Ch 5: Process Focus
7. Part 2: Tools and Techniques for Quality
8. Ch 6: Statistical Methods in Quality Management
9. Ch 7: Design for Quality and Product Excellence
10. Ch 8: Measuring and Controlling Quality
11. Ch 9: Process Improvement and Six Sigma
12. Part 3: Beyond Quality Management: Managing for Performance Excellence
13. Ch 10: The Baldrige Framework for Performance Excellence
14. Ch 11: Strategy and Performance Excellence
15. Ch 12: Measurement and Knowledge Management for Performan
16. Ch 13: Leadership for Performance Excellence
17. Ch 14: Building and Sustaining Quality and Performance Excellence

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