Introduction to Information Systems Canadian 3rd Edition Rainer Test Bank

Introduction to Information Systems Canadian 3rd Edition Rainer Test Bank

Product details:

• ISBN-10 ‏ : ‎ 1118476999
• ISBN-13 ‏ : ‎ 978-1118476994
• Author: R. Kelly Rainer, Casey G. Cegielski, Ingrid Splettstoesser-Hogeterp, Cristobal Sanchez-Rodriguez

The goal of Introduction to Information Systems, 3rd Canadian Edition remains the same: to teach all business majors, especially undergraduate ones, how to use information technology to master their current or future jobs and to help ensure the success of their organization. To accomplish this goal, this text helps students to become informed users; that is, persons knowledgeable about information systems and information technology. The focus is not on merely learning the concepts of IT but rather on applying those concepts to facilitate business processes. The authors concentrate on placing information systems in the context of business, so that students will more readily grasp the concepts presented in the text. The theme of this book is What’s In IT for Me? This question is asked by all students who take this course. The book will show you that IT is the backbone of any business, whether a student is majoring in Accounting, Finance, Marketing, Human Resources, or Production/Operations Management. Information for the Management Information Systems (MIS) major is also included.

Table contents:

Chapter 1 Introduction to Information Systems

1.1: Why Should I Study Information Systems?

1.2: Overview of Computer-Based Information Systems

1.3: How Does IT Impact Organizations?

1.4: Importance of Information Systems to Society

Chapter 2 Organizational Strategy, Competitive Advantage, and Information Systems

2.1: Business Processes

2.2: Business Process Improvement, Business Process Reengineering, and Business Process Management

2.3: Business Pressures, Organizational Responses, and Information Technology Support

2.4: Competitive Advantage and Strategic Information Systems

2.5: Business–Information Technology Alignment

Chapter 3 Data and Knowledge Management

3.1: Managing Data

3.2: The Database Approach

3.3: Database Management Systems

3.4: Data Warehouses and Data Marts

3.5: Knowledge Management

Chapter 4 Networks

4.1: What Is a Computer Network?

4.2: Network Fundamentals

4.3: The Internet and the World Wide Web

4.4: Internet Network Applications

4.5: E-Learning and Distance Learning

Chapter 5 E-Business and E-Commerce

5.1: Overview of E-Business and E-Commerce

5.2: Business-to-Consumer (B2C) Electronic Commerce

5.3: Business-to-Business (B2B) Electronic Commerce

5.4: Electronic Payments

5.5: Ethical and Legal Issues in E-Business

Chapter 6 Wireless, Mobile Computing, and Mobile Commerce

6.1: Wireless Technologies

6.2: Wireless Computer Networks and Internet Access

6.3: Mobile Computing and Mobile Commerce

6.4: Pervasive Computing

6.5: Wireless Security Issues

Chapter 7 Social Computing

7.1: Web 2.0

7.2: Fundamentals of Social Computing in Business

7.3: Social Computing in Business: Shopping

7.4: Social Computing in Business: Marketing

7.5: Social Computing in Business: Customer Relationship Management

7.6: Social Computing in Business: Human Resource Management

Chapter 8 Information Systems within the Organization

8.1: Transaction Processing Systems

8.2: Functional Area Information Systems

8.3: Enterprise Resource Planning Systems

8.4: ERP Support for Business Processes

8.5: Reports

Chapter 9 Customer Relationship Management and Supply Chain Management

9.1: Defining Customer Relationship Management

9.2: Operational Customer Relationship Management Systems

9.3: Analytical Customer Relationship Management Systems

9.4: Other Types of Customer Relationship Management Systems

9.5: Supply Chains

9.6: Supply Chain Management

9.7: Information Technology Support for Supply Chain Management

Chapter 10 Business Intelligence

10.1: Managers and Decision Making

10.2: What Is Business Intelligence?

10.3: Business Intelligence Applications for Data Analysis

10.4: Business Intelligence Applications for Presenting Results

10.5: Business Intelligence in Action: Corporate Performance Management

Chapter 11 Acquiring Information Systems and Applications

11.1: Planning for and Justifying IT Applications

11.2: Strategies for Acquiring IT Applications

11.3: The Traditional Systems Development Life Cycle

11.4: Alternative Methods and Tools for Systems Development

11.5: Vendor and Software Selection

Chapter 12 Ethics and Privacy

12.1: Ethical Issues

12.2: Privacy

Chapter 13 Information Security and Controls

13.1: Introduction to Information Security

13.2: Unintentional Threats to Information Systems

13.3: Deliberate Threats to Information Systems

13.4: What Organizations Are Doing to Protect Information Resources

13.5: Information Security Controls

Technology Guide 1 Hardware

TG 1.1: Introduction

TG 1.2: Strategic Hardware Issues

TG 1.3: Computer Hierarchy

TG 1.4: Input and Output Technologies

TG 1.5: The Central Processing Unit

TG 1.6: Computer Memory

Technology Guide 2 Software

TG 2.1: Introduction

TG 2.2: Software Issues

TG 2.3: Systems Software

TG 2.4: Application Software

Technology Guide 3 Cloud Computing

TG 3.1: Introduction

TG 3.2: What Is Cloud Computing?

TG 3.3: Different Types of Clouds

TG 3.4: Cloud Computing Services

TG 3.5: The Benefits of Cloud Computing

TG 3.6: Concerns and Risks with Cloud Computing

TG 3.7: Web Services and Service-Oriented Architecture

Technology Guide 4 Intelligent Systems

TG 4.1: Introduction

TG 4.2: Expert Systems

TG 4.3: Neural Networks

TG 4.4: Fuzzy Logic

TG 4.5: Genetic Algorithms

TG 4.6: Intelligent Agents

Technology Guide 5 Protecting Your Information Assets

TG 5.1: Introduction

TG 5.2: Behavioral Actions to Protect Your Information Assets

TG 5.3: Computer-Based Actions to Protect Your Information Assets

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