This is completed downloadable of Cross Cultural Management Essential Concepts 4th Edition Thomas Test Bank
Product Details:
- ISBN-10 : 1506340709
- ISBN-13 : 978-1506340708
- Author:
Cross-Cultural Management: Essential Concepts, Fourth Edition introduces readers to the fundamentals of cross-cultural management by exploring the influence of culture on interpersonal interactions in organizational settings and examining the ever-increasing number of cross-cultural management challenges that global managers face in today’s workplace. Instead of taking a country specific approach, authors David C. Thomas and Mark F. Peterson offer a predominantly psychological perspective―focusing on the interactions of people from different cultures in organizational settings. This approach shows readers the effects culture has on a wide variety of cross-cultural interactions across organizational contexts.
Table of Content:
- PART I. MANAGEMENT AND CULTURE
- 1. Introduction: The Challenging Role of the Global Manager
- Globalization
- Growing Economic Interconnectedness
- More Complex and Dynamic Work Environment
- Increased Use and Sophistication of Information Technology
- More and Different Players on the Global Stage
- Environment of Global Management
- What Global Managers Do
- How Global Managers Carry Out Their Role: Sources of Guidance
- Organizational Context, Culture, and Managerial Roles
- Evaluating Cross-Cultural Management Studies
- Limitations in Present Management Studies
- Types of International Management Research
- Methodological Issues in Cross-Cultural Research
- Critiques of International and Cross-Cultural Research
- Summary
- Questions for Discussion
- 2. Describing Culture: What It Is and Where It Comes From
- Features of Culture
- Culture Is Shared
- Culture Is Learned
- Culture Is Systematic and Organized
- Culture: A Working Definition
- Why Cultures Differ and Persist
- Survival (and the Emergence of Social Institutions)
- Language
- Religion and Ideology
- Other Factors
- Debates Surrounding the Concept of Culture
- National Culture
- Convergence, Divergence, or Equilibrium
- Organizational Versus National Culture
- Acculturation and Biculturalism
- Culture and Social Groups
- In-Group Bias and Prejudice
- Ethnocentrism
- Summary
- Questions for Discussion
- 3. Comparing Cultures: Systematically Describing Cultural Differences
- Kluckhohn and Strodtbeck Framework
- Hofstede’s Study
- Long-Term Orientation
- Indulgence Versus Restraint
- Schwartz Value Survey
- Trompenaars’s Dimensions
- The GLOBE Study
- Individualism and Collectivism
- Tightness and Complexity
- Vertical and Horizontal Dimensions
- Social Axioms
- Culture as Sources of Guidance
- Cultural Distance
- Limitations of Country Culture Research
- Use of the Frameworks
- Summary
- Questions for Discussion
- 4. How Culture Works: Fundamentals of Cross-Cultural Interaction
- Social Cognition
- Cultural Schemas
- Cultural Identity
- Cultural Scripts and Norms
- Selective Perception
- Perceived Similarity and Attraction
- Stereotypic Expectations
- National Stereotypes
- Resistance to New Information
- Stereotype Complexity and Evaluation
- Social Dominance
- Differential Attributions
- Inconclusive Information
- Attribution Error
- Cultural Differences in Attribution Bias
- Cross-Cultural Interaction Model
- Self-Schemas and Motivation
- Summary
- Questions for Discussion
- PART II. ROLES OF THE GLOBAL MANAGER
- 5. The Manager as Decision-Maker: Cross-Cultural Dimensions of Decision-Making
- Rational Decision-Making
- Cultural Differences in the Optimization Model
- Limits to Rationality
- Cultural Constraints on Rationality
- Heuristics
- Availability
- Representativeness
- Anchoring and Adjustment
- Motivational Biases in Decision-Making
- Selection and Reward Allocation Decisions
- Ethical Dilemmas in Decision-Making
- Moral Philosophies
- Consequential Models
- Deontological or Rule-Based Models
- Cultural Relativism
- Cognitive Moral Development
- Summary
- Questions for Discussion
- 6. The Manager as Negotiator: Communicating and Negotiating Across Cultures
- Cross-Cultural Communication Process
- Language
- Communication Styles
- Explicit Versus Implicit Communication
- Direct Versus Indirect Communication
- Silence and Verbal Overkill
- Use of Praise
- Other Language Considerations
- Slang and Jargon
- Euphemisms
- Idioms
- Proverbs and Maxims
- Language Pragmatics
- Language Accommodation
- Stylistic Accommodation
- Language Fluency
- Nonverbal Communication
- Tone of Voice
- Proxemics
- Body Position and Gestures
- Facial Expression
- Eye Contact (Gaze)
- Negotiation and Conflict Resolution Across Cultures
- Descriptions: Negotiating Process and Behavior
- Cultural Dimensions and Negotiation
- Holistic Approaches to Negotiation
- Summary
- Questions for Discussion
- 7. The Manager as Leader: Motivation and Leadership Across Cultures
- Motivation Across Cultures
- Content Theories
- Process Theories
- Equity Theory
- Expectancy Theory
- Goal Setting
- Work Goals
- Work Centrality and Organizational Commitment
- Designing Motivating Jobs
- Leadership
- Western Leadership Theory
- Trait Theories
- Behavioral Theories
- Contingency Theories
- Implicit Theories
- Project GLOBE
- Non-Western Theories of Leadership
- Performance–Maintenance Theory
- Leadership in the Arab World
- Paternalism
- Integrated Cross-Cultural Model of Leadership
- Implications for the Practice of Leadership
- Universal Leadership Functions
- Culture-Specific Leader Behaviors
- Situational Moderators
- Summary
- Questions for Discussion
- PART III. GLOBAL MANAGEMENT CHALLENGES
- 8. The Challenge of Multicultural Work Groups and Teams
- Work Groups
- Work Group Effectiveness
- External Conditions
- Group Member Resources
- Group Structure
- Group Processes
- Group Processes Over Time
- Group Task
- Group Composition
- Culture’s Influence on Work Groups
- Cultural Norms
- Cultural Diversity
- Relative Cultural Distance
- Culture’s Effect on Different Group Structures and Tasks
- Global Virtual Teams
- Communication
- Relationship Building and Conflict Management
- Task Management
- Organizational Context and Culturally Diverse Work Groups
- Management Support
- Group-Level Rewards
- Work Group Status
- Training
- Self-Management
- Managing Multicultural Work Groups
- Work Group Task and Structure
- Broad Evaluation Criteria
- Composition and Task Requirements
- Common Purpose
- Summary
- Questions for Discussion
- 9. The Challenge of International Organizations: Structure and Culture
- Organizations
- Organizational Designs
- Ecological Theories
- Institutional Theory
- Culture and Organizational Structure
- Culture-Free Perspective
- Structural Variation Across Cultures
- Informal Organization
- Organizing in Multinational Organizations
- Multinational Structures
- International Collaborative Alliances
- International Mergers and Acquisitions
- MNO Subsidiary Structure
- Relationship of the MNO to its Members
- Managerial Roles in MNOs
- Cultural Differences in the Psychological Contract
- Summary
- Questions for Discussion
- 10. The Challenge of International Assignments
- The Role of Expatriates
- Individual Staffing Decisions
- Selection of Managers for Overseas Assignments
- Decision to Accept an Overseas Assignment
- Definitions of Success
- Turnover
- Adjustment
- Task Performance
- Adjustment–Performance Relationship
- Factors Affecting Expatriate Success
- Individual Factors
- Job and Organizational Factors
- Environmental Factors
- Repatriation
- Outcomes of Overseas Assignments and Global Careers
- Summary
- Questions for Discussion
- 11. The Challenge of Managing Across Cultures in the Future
- The Changing Environment of Business
- Uneven Development
- Influence of Transition Economies
- Information and Communication Technology (and Artificial Intelligence)
- Pressure on the Natural Environment
- The Adaptation of Organizations and People
- The MNO Context
- The Future of the Organization of Work
- The Development of Global Managers
- International Management Careers
- Cross-Cultural Skills and Abilities
- Multiculturals
- Summary
- Questions for Discussion
- References
- Name Index
- Subject Index
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