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Canadian Entrepreneurship and Small Business Management Canadian 10th Edition Balderson Test Bank

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Canadian Entrepreneurship and Small Business Management Canadian 10th Edition Balderson Test Bank.

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Canadian Entrepreneurship and Small Business Management Canadian 10th Edition Balderson Test Bank

Product details:

ISBN-10 ‏ : ‎ 1259102688
ISBN-13 ‏ : ‎ 978-1259102684
Author: Peter S. Mombourquette

Balderson is recognized as a market leading text that offers strong coverage of the theory of entrepreneurship and small business management, blended seamlessly with practical Canadian examples of actual entrepreneur experiences (Small Business Profiles). Focus is on currency and emerging trends, generating and maintain student interest through cases and thought-provoking questions, and improving academic rigour, while staying true to the book’s vision of being easy to follow and absorb.The numerous individual cases, as well as a comprehensive running case, are continuing strengths of this text, as is the fact that it is indigenously Canadian and supports learning in a Canadian business context through its content.

Table contents:

Part 1: The Decision to Start a Business
Chapter 1: The Role of Entrepreneurship and Small Business in Canada
Learning Objectives
Small Business Profile
Introduction to Entrepreneurship and Why Students Will Want to Study the Subject
Nature and Development of Entrepreneurship in Canada
Increases in the Number of Business Establishments
Increases in the Number of Employees of Small Businesses
Increases in Government Interest and Programs
Increases in the Number of Small Business–Related Courses at Colleges and Universities
Increases in Entrepreneurial Activities Known as Intrapreneurship in Large Businesses
Increases in the Political Power of Small Business
Improvement in the Image of Small Business
What Is Small Business?
Comparison and Evaluation
Government Programs
Lending Programs
Current State of Small Business in Canada
Young Entrepreneurs
Senior Entrepreneurs
Female Entrepreneurs
Immigrant Entrepreneurs
Entrepreneurial Activity by Industry
Entrepreneurial Activity by Region
Contributions of Small Business
Labour Intensity
Innovations and Inventions
Productivity and Profitability
Flexibility
Canadian Ownership
Small Business Health as a Link to Economic Growth
Social Contributions
Small Business and the Future
Technology
The Internet and Mobile Technology
Consumer Demographics
Competitive Aspects of Markets
The Economy
The Political Climate
The Social Climate
Learning Objectives Summary
Time to Take Action
Discussion Questions
Experiential Exercises
Chapter 2: The Small Business Decision
Learning Objectives
Small Business Profile
The Small Business Decision: Personal Evaluation
Advantages of Small Business Ownership
Disadvantages of Small Business Ownership
Demographic Characteristics of Entrepreneurs
Personality Characteristics Required by Successful Entrepreneurs
The Small Business Decision: Organizational Evaluation
Small Business Successes
Small Business Failures
Entrepreneurship and Small Business Management
Entrepreneurial Skills
Managerial Skills
Entrepreneurial Success in Large Businesses
Learning Objectives Summary
Time to Take Action
Discussion Questions
Experiential Exercises
Appendix 2A: Entrepreneur Suitability Checklists and Tests
Chapter 3: Evaluation of a Business Opportunity
Learning Objectives
Small Business Profile
Entrepreneurial Process
Ideas
Sources of New Ideas
Assessment of Business Opportunities
Qualitative Assessment
Goals
Content of Work
Lifestyle
Capabilities
Experience
Opportunity Assessment
Evaluating How to Break Into the Market
Developing a Strategic Competitive Advantage
The Right Industry
The Right Business
The Right Aspect of the Business
Collecting Information
Sources of Information
Quantitative Assessment of Business Opportunities
Preparing the Feasibility Analysis
Step 1: Calculate Market Potential
Step 2: Calculate Market Share
Step 3: Calculate Net Income and Cash Flow
Learning Objectives Summary
Time to Take Action
Discussion Questions
Experiential Exercises
Comprehensive Case—Dan Kim: Part 1
Cases for Part 1
Petite Shop (A)
Petite Shop (B)
Big D’s Painting Company
April’s Micro-Business Mobile Marketing Company
Appendix 3A: Small Business Reference Books and Sources of Information
Part 2: Preparing for Small Business Ownership
Chapter 4: Organizing a Business—The Business Plan
Learning Objectives
Small Business Profile
Getting Started: Establishing the Business
Advantages of Organizing a Small Business from Scratch
Disadvantages of Organizing a Small Business from Scratch
The Small Business Plan
Writing the Plan
Components of the Plan
Prepare a Table of Contents
Prepare a Synopsis of the Plan in an Executive Summary and Background Statement
Describe the Management Team
Establish Business Objectives
Plan the Marketing Approach
Describe the Selection of the Location
Determine the Physical Facilities
Plan the Financing
Plan the Personnel
Investigate the Legal Requirements
Assess the Risk
Using and Implementing the Business Plan
Measuring Plan Progress
Updating the Plan
Learning Objectives Summary
Time to Take Action
Discussion Questions
Experiential Exercises
Appendix 4A: Checklist for a Small Business Plan
Appendix 4B: Sample Business Plans
Business Plan 1—Retail Stocking Store, The Sock Hop
Business Plan 2—Quality Cuts
Chapter 5: Buying a Business and Franchising
Learning Objectives
Small Business Profile
Purchasing an Existing Business
Advantages of Purchasing
Disadvantages of Purchasing
Sources of Businesses for Sale
Internet
Government Departments
Trade Journals
Real Estate Brokers
Other Professionals
Word of Mouth
Evaluating a Business for Sale
Industry Analysis
The Previous Owner
Financial Condition of the Business
Condition of the Assets
Quality of Personnel
External Relationships—Suppliers and Customers
Condition of the Records
Determining the Price or Value of a Business
Market Value
Asset Value
Earnings Value
Combination Methods
The Purchase Transaction
Negotiating the Deal
History and Background of Franchising
What Is Franchising?
Manufacturer-Directed Franchise
Wholesaler-Retailer–Directed Franchise
Franchising Company
Advantages of Franchising
Proven Market for the Product or Service
Services the Franchisor May Provide
Potential Disadvantages of Franchising
Lack of Independence
Cost of the Franchise
Unfulfilled Promises
Restrictions on the Contract
Saturation of the Market
Lack of Security
Cost of Merchandise
Effectiveness of Promotions
Exaggeration of Financial Success
Difficulty in Settling Disputes
Finding a Franchise
Evaluation of a Franchise Opportunity
1. Unproven versus Proven Franchise
2. Financial Stability of Franchise
3. Potential Market for the New Franchise
4. Profit Potential for a New Franchise
5. Territorial Protection
6. Training and Operations Assistance
7. Contract Length and Renewal, and Termination Terms
8. What Current Owners Say about Their Franchise
The Entrepreneur as Franchisor
What Businesses Can Be Franchised?
How Does Someone Become a Franchisor?
Franchising in the Future
Learning Objectives Summary
Time to Take Action
Discussion Questions
Experiential Exercises
Comprehensive Case—Dan Kim: Part 2
Appendix 5A: Checklist of Considerations in Purchasing a Business
Appendix 5B: A Checklist for the Potential Franchisee: Questions to Answer Affirmatively Before Goin
Chapter 6: Financing the Small Business
Learning Objectives
Small Business Profile
Small Business Financing
The Importance of Capital and Planning
Determining the Amount of Funds Needed
Start-Up Costs
Ongoing Operating Costs
The Owner’s Net Worth
Determining Types of Financing
Business Stages and Financing
Equity Financing
Bootstrap Financing
Debt Financing
Determining the Term of Financing
Preparing a Proposal to Obtain Financing
1. The Applicant’s Management Ability
2. The Proposal
3. The Applicant’s Background and Creditworthiness
Lender Relations
Learning Objectives Summary
Time to Take Action
Discussion Questions
Experiential Exercises
Comprehensive Case—Dan Kim: Part 3
Cases for Part 2
Clark’s Sporting Goods
Jensen Roofing
Conrad’s Photographer’s Supplies
Kelly’s Grill
Second Cup
Appendix 6A: Provincial Equity Capital Programs
Appendix 6B: Federal Government Assistance Programs for Small Business
Part 3: Managing the Small Business
Chapter 7: Marketing Management
Learning Objectives
Small Business Profile
The Role of Marketing Management in the Small Business
The Marketing Plan
Characteristics of a Marketing Plan
The Marketing System: Influences on the Small Business
The Marketing Mix
Steps in Preparing the Marketing Plan
Defining the Business Situation
Market Segmentation and Target Marketing: Beyond the Basics
Customer Profile
Considering Strengths and Weaknesses
Customer Relationship Marketing
Establishing Goals and Objectives
Defining Marketing Strategy and Action Programs
Budgeting the Marketing Strategy
Monitoring Progress of Marketing Actions
Contingency Planning
Why Some Plans Fail
Learning Objectives Summary
Time to Take Action
Discussion Questions
Experiential Exercises
Chapter 8: Managing the Marketing Mix
Learning Objectives
Small Business Profile
The Role of the Marketing Mix in Small Business
Developing the Product or Service
Develop Product or Service Policies
Decide How the Product will be Manufactured
Understand the Product Life Cycle
Determine Factors That May Accelerate Product or Service Adoption
Understand How the Consumer Classifies the Product or Service
Understand How Businesses Classify the Product or Service
Developing the Distribution System
Channel Options
Channel Length
Channel Intensity
Social Selling/Multi-Level Marketing
Setting the Price for the Good or Service
Cost-Based Pricing
Demand-Based Pricing
Competition-Based Pricing
Value-Based Pricing
Promotion
Steps in a Promotional Campaign
Types of Promotion
Learning Objectives Summary
Time to Take Action
Discussion Questions
Experiential Exercises
Chapter 9: Financial Management
Learning Objectives
Small Business Profile
The Need for Financial Records
The Accounting Cycle
Recording Transactions
Classifying Transaction Totals
Summarizing Data
Accounting Systems for the Small Business
Manual Systems
Outsourcing Financial Activities
Small Business Computer Systems
Management of Financial Information for Planning
Short-Term Financial Planning
Long-Term Financial Planning
Evaluation of Financial Performance
Management of Current Financial Position
Evaluation of Financial Statements
Credit and the Small Business
Advantages of Credit Use
Disadvantages of Credit Use
Management of a Credit Program
Use of Bank Debit and Credit Cards
Learning Objectives Summary
Time to Take Action
Discussion Questions
Experiential Exercises
Comprehensive Case—Dan Kim: Part 4
Appendix 9A: Use of Financial Ratios for a Small Business (Automotive Dealer)
Chapter 10: Operations Management
Learning Objectives
Small Business Profile
Management of Internal Operations
The Production Process
Total Quality Management
Physical Facilities
Layouts
Layouts for Manufacturing Firms
Layouts for Retail Firms
Layouts for Service Firms
Purchasing and Controlling Inventories
Sources of Supply
Evaluating Suppliers
Determining Order Quantities
Inventory Control
The Small Business–Supplier Relationship
Supply Chain Management
Learning Objectives Summary
Time to Take Action
Discussion Questions
Experiential Exercises
Comprehensive Case—Dan Kim: Part 5
Chapter 11: Human Resources Management
Learning Objectives
Small Business Profile
Human Resources Management and the Small Business
Planning for Human Resources
The Hiring Process
Sources of Employees
The Screening Process
Candidate Selection and Notification of the Hiring Selection
Personnel Management
The Introduction Period
The Probationary Period
Training
The Owner-Manager as Leader and Personnel Manager
Organization Culture
Motivation, Engagement, and Loyalty
Paying Employees
Fringe Benefits
Controlling and Evaluating Employee Performance
Handling Grievances
Terminating the Employee
Unionization and the Small Business
Government Requirements and Assistance
Federal Government
Provincial and Territorial Governments
Municipal Governments
Record Keeping for Employers
Employee Remittance Number
Payroll Book
Contract Employees
Learning Objectives Summary
Time to Take Action
Discussion Questions
Experiential Exercises
Comprehensive Case—Dan Kim: Part 6
Chapter 12: Management Help: Mentors, Boards of Advisors or Directors, and Tax Assistance
Learning Objectives
Small Business Profile
Advisors and Small Business
Use of Advisors
Taxation and Small Business
General Tax Management Principles
Continual Tax Planning
Tax Deferral
Income Splitting
Marginal Tax Rates
Deductibles
Government Tax-Related Programs
The Incorporation Question
The Remuneration Question
Transferring the Business: Capital Gains
Goods and Services Tax (Gst) or Provincial Sales Taxes (Pst) and Hst
Learning Objectives Summary
Time to Take Action
Discussion Questions
Experiential Exercises
Cases for Part 3
Derocher’s Market
Home Smart Hardware Store
Martha’s Designs
Sadie’s Country n’ Western Store
Dale’s Sport Pursuit
Susie’s Fashions
Taylor Construction Company
The Barrow Bracket
Threadz
Garner Men’s Wear
Boomerang Bouncers Entertainment
Part 4: Looking to the Future
Chapter 13: Managing Growth
Learning Objectives
Small Business Profile
Small Business and Growth
The Business Cycle
Introduction
Growth
Maturity
Decline
Problems Created by Growth
Owner-Manager Fatigue and Stress
Lack of Communication
Human Resources Problems
Lack of Coordination
Shortage of Cash
Low Profitability
Breakdowns in Production Efficiency
Lack of Information
Owner Lifestyle
Evaluating the Growth Question
Is the Business One That Can Grow?
Is the Business Owner Prepared to Make the Effort?
Does the Owner-Manager Have the Capabilities to Grow?
How Should the Owner-Manager Pursue Growth?
Planning for Growth
The Expansion Plan
Understanding the Requirements of Growth
Learning Objectives Summary
Time to Take Action
Discussion Questions
Experiential Exercises
Comprehensive Case—Dan Kim: Part 7
Chapter 14: Managing the Transfer of the Business
Learning Objectives
Small Business Profile
Long-Range Planning
Alternatives for the Business
Succession Planning
Transferring Ownership to Family Members
Selling the Business to an Employee
Selling the Business to Outsiders
Going Public
Closing Down Or Going Bankrupt
Learning Objectives Summary
Time to Take Action
Discussion Questions
Experiential Exercises
Cases for Part 4
Bailey’s Office Supply
Baker Hardware Ltd.
Brian Luborsky—Premier Salons International Inc.
Company’s Coming Cookbooks
Directory of Supplementary Cases
Thomson Greenhouse
Robinson Test Prep Co.
Beach Buddy
Organic Gourmet Express
The Winslow Clock Company
Window Tech Inc.
Edge Hockey
Beach Stake
The Framemakers
Top Human Technology Limited
Clovis Jewellers
Blake Lock and Security Systems
Endnotes
Chapter Sources
Index