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Business and Society Ethics Sustainability and Stakeholder Management 9th Edition Carroll Test Bank

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Product Details:

  • ISBN-10 ‏ : ‎ 1285734297
  • ISBN-13 ‏ : ‎ 978-1285734293
  • Author:  Archie B. Carroll, Ann K. Buchholtz

Learn to make strong business decisions with a better understanding of business ethics, sustainability, and stakeholder management from a strong managerial perspective. BUSINESS AND SOCIETY: ETHICS, SUSTAINABILITY, AND STAKEHOLDER MANAGEMENT, Ninth Edition, demonstrates how the most successful business decision makers balance and protect the interests of various stakeholders, including investors, employees, the community, and the environment–particularly as business recovers from a perilous financial period. The authors effectively balance strong coverage of ethics and the stakeholder model with an increased focus on one of business’s most recent, urgent mandates: sustainability. Coverage highlights the connection between business and the natural, social, and financial environments, illustrating how all three must be maintained in balance to sustain current and future generations. New actual business cases, real applications, and today’s latest business examples present you with specific business challenges that test your values and require you to focus your reasoning skills for ongoing success in today’s workplace.

 

Table of Content:

  1. Part 1: Business, Society, and Stakeholders
  2. Ch 1: The Business and Society Relationship
  3. Chapter Learning Outcomes
  4. Business and Society
  5. Society as the Macroenvironment
  6. A Pluralistic Society
  7. A Special-Interest Society
  8. Business Criticism and Corporate Response
  9. Focus of the Book
  10. Structure of the Book
  11. Summary
  12. Key Terms
  13. Discussion Questions
  14. Endnotes
  15. Ch 2: Corporate Citizenship: Social Responsibility, Performance, Sustainability
  16. Chapter Learning Outcomes
  17. Corporate Social Responsibility (CSR) as a Concept
  18. Traditional Arguments against and for CSR
  19. Corporate Social Responsiveness
  20. Corporate Social Performance
  21. Corporate Citizenship
  22. Social Performance and Financial Performance Relationship
  23. Sustainability – Profits, People, Planet
  24. Socially Responsible, Sustainable, Ethical Investing
  25. Summary
  26. Key Terms
  27. Discussion Questions
  28. Endnotes
  29. Ch 3: The Stakeholder Approach to Business, Society, and Ethics
  30. Chapter Learning Outcomes
  31. Origins of the Stakeholder Concept
  32. Who are Business’s Stakeholders?
  33. Stakeholder Approaches
  34. Three Values of the Stakeholder Model
  35. Key Questions in Stakeholder Management
  36. Effective Stakeholder Management
  37. Developing a Stakeholder Culture
  38. Stakeholder Management Capability
  39. The Stakeholder Corporation
  40. Principles of Stakeholder Management
  41. Strategic Steps toward Global Stakeholder Management
  42. Summary
  43. Key Terms
  44. Discussion Questions
  45. Endnotes
  46. Part 2: Corporate Governance and Strategic Management Issues
  47. Ch 4: Corporate Governance: Foundational Issues
  48. Chapter Learning Outcomes
  49. Legitimacy and Corporate Governance
  50. Problems in Corporate Governance
  51. Improving Corporate Governance
  52. The Role of Shareholders
  53. The Role of the SEC
  54. Shareholder Activism
  55. Investor Relations
  56. An Alternative Model of Corporate Governance
  57. Summary
  58. Key Terms
  59. Discussion Questions
  60. Endnotes
  61. Ch 5: Strategic Management and Corporate Public Policy
  62. Chapter Learning Outcomes
  63. The Concept of Corporate Public Policy
  64. Four Key Strategy Levels
  65. The Strategic Management Process
  66. Public Affairs as a Part of Strategic Management
  67. The Corporate Public Affairs Function Today
  68. Summary
  69. Key Terms
  70. Discussion Questions
  71. Endnotes
  72. Ch 6: Issue, Risk, and Crisis Management
  73. Chapter Learning Outcomes
  74. The Relationships between Issue, Risk, and Crisis Management
  75. Issue Management
  76. Risk Management
  77. Crisis Management
  78. Summary
  79. Key Terms
  80. Discussion Questions
  81. Endnotes
  82. Part 3: Business Ethics and Management
  83. Ch 7: Business Ethics Fundamentals
  84. Chapter Learning Outcomes
  85. The Public’s Opinion of Business Ethics
  86. Business Ethics: Meaning, Types, Approaches
  87. Ethics, Economics, and Law – A Venn Model
  88. Three Models of Management Ethics
  89. Making Moral Management Actionable
  90. Developing Moral Judgment
  91. Elements of Moral Judgment
  92. Summary
  93. Key Terms
  94. Discussion Questions
  95. Endnotes
  96. Ch 8: Personal and Organizational Ethics
  97. Chapter Learning Outcomes
  98. Ethics Issues Arise at Different Levels
  99. Personal and Managerial Ethics
  100. Managing Organizational Ethics
  101. Best Practices for Improving an Organization’s Ethical Culture
  102. Behavioral Ethics – Striving Toward a Deeper Understanding
  103. Moral Decisions, Moral Managers, and Moral Organizations
  104. Summary
  105. Key Terms
  106. Discussion Questions
  107. Endnotes
  108. Ch 9: Business Ethics and Technology
  109. Chapter Learning Outcomes
  110. Technology and the Technological Environment
  111. Characteristics of Technology
  112. Technology and Ethics
  113. Information Technology
  114. Biotechnology
  115. Summary
  116. Key Terms
  117. Discussion Questions
  118. Endnotes
  119. Ch 10: Ethical Issues in the Global Arena
  120. Chapter Learning Outcomes
  121. Business Challenges in a Multinational Environment
  122. Ethical Issues in the Global Business Environment
  123. Improving Global Business Ethics
  124. Summary
  125. Key Terms
  126. Discussion Questions
  127. Endnotes
  128. Part 4: External Stakeholder Issues
  129. Ch 11: Business, Government, and Regulation
  130. Chapter Learning Outcomes
  131. The Pendulum of Government’s Role in Business
  132. The Roles of Government and Business
  133. Interaction of Business, Government, and the Public
  134. Government’s Nonregulatory Influence on Business
  135. Government’s Regulatory Influences on Business
  136. Deregulation
  137. Summary
  138. Key Terms
  139. Discussion Questions
  140. Endnotes
  141. Ch 12: Business Influence on Government and Public Policy
  142. Chapter Learning Outcomes
  143. Corporate Political Participation
  144. Corporate Political Spending
  145. Political Action Committees
  146. Agency Issues
  147. Political Accountability and Transparency
  148. Strategies for Corporate Political Activity
  149. Summary
  150. Key Terms
  151. Discussion Questions
  152. Endnotes
  153. Ch 13: Consumer Stakeholders: Information Issues and Responses
  154. Chapter Learning Outcomes
  155. The Consumer Movement
  156. Product Information Issues
  157. The Federal Trade Commission (FTC)
  158. Recent Consumer Legislation
  159. Self-Regulation in Advertising
  160. Moral Models and Consumer Stakeholders
  161. Summary
  162. Key Terms
  163. Discussion Questions
  164. Endnotes
  165. Ch 14: Consumer Stakeholders: Product and Service Issues
  166. Chapter Learning Outcomes
  167. Two Central Issues: Quality and Safety
  168. Consumer Product Safety Commission
  169. Food and Drug Administration
  170. Business’s Response to Consumer Stakeholders
  171. Customer Service Programs
  172. Total Quality Management Programs
  173. Six Sigma Strategy and Process
  174. Summary
  175. Key Terms
  176. Discussion Questions
  177. Endnotes
  178. Ch 15: Sustainability and the Natural Environment
  179. Chapter Learning Outcomes
  180. The Sustainability Imperative
  181. The Natural Environment
  182. A Brief Introduction to the Natural Environment
  183. The Impact of Business on the Natural Environment
  184. Responsibility for Environmental Issues
  185. The Role of Governments in Environmental Issues
  186. Other Environmental Stakeholders
  187. Business Environmentalism
  188. The Future of Business: Greening and/or Growing?
  189. Summary
  190. Key Terms
  191. Discussion Questions
  192. Endnotes
  193. Ch 16: Business and Community Stakeholders
  194. Chapter Learning Outcomes
  195. Community Involvement
  196. Corporate Philanthropy or Business Giving
  197. The Loss of Jobs
  198. Summary
  199. Key Terms
  200. Discussion Questions
  201. Endnotes
  202. Part 5: Internal Stakeholder Issues
  203. Ch 17: Employee Stakeholders and Workplace Issues
  204. Chapter Learning Outcomes
  205. The New Social Contract
  206. The Employee Rights Movement
  207. The Right Not to Be Fired without Cause
  208. The Right to due Process and Fair Treatment
  209. Freedom of Speech in the Workplace
  210. Summary
  211. Key Terms
  212. Discussion Questions
  213. Endnotes
  214. Ch 18: Employee Stakeholders: Privacy, Safety, and Health
  215. Chapter Learning Outcomes
  216. Right to Privacy in the Workplace
  217. Workplace Safety
  218. The Right to Health in the Workplace
  219. Summary
  220. Key Terms
  221. Discussion Questions
  222. Endnotes
  223. Ch 19: Employment Discrimination and Affirmative Action
  224. Chapter Learning Outcomes
  225. The Civil Rights Movement
  226. Federal Laws Prohibiting Discrimination
  227. Expanded Meanings of Employment Discrimination
  228. Issues in Employment Discrimination
  229. Affirmative Action in the Workplace
  230. Summary
  231. Key Terms
  232. Discussion Questions
  233. Endnotes
  234. Case
  235. Subject Index
  236. Name Index

 

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