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Business and Society Ethics Sustainability and Stakeholder Management 9th Edition Carroll Test Bank
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Product Details:
- ISBN-10 : 1285734297
- ISBN-13 : 978-1285734293
- Author: Archie B. Carroll, Ann K. Buchholtz
Learn to make strong business decisions with a better understanding of business ethics, sustainability, and stakeholder management from a strong managerial perspective. BUSINESS AND SOCIETY: ETHICS, SUSTAINABILITY, AND STAKEHOLDER MANAGEMENT, Ninth Edition, demonstrates how the most successful business decision makers balance and protect the interests of various stakeholders, including investors, employees, the community, and the environment–particularly as business recovers from a perilous financial period. The authors effectively balance strong coverage of ethics and the stakeholder model with an increased focus on one of business’s most recent, urgent mandates: sustainability. Coverage highlights the connection between business and the natural, social, and financial environments, illustrating how all three must be maintained in balance to sustain current and future generations. New actual business cases, real applications, and today’s latest business examples present you with specific business challenges that test your values and require you to focus your reasoning skills for ongoing success in today’s workplace.
Table of Content:
- Part 1: Business, Society, and Stakeholders
- Ch 1: The Business and Society Relationship
- Chapter Learning Outcomes
- Business and Society
- Society as the Macroenvironment
- A Pluralistic Society
- A Special-Interest Society
- Business Criticism and Corporate Response
- Focus of the Book
- Structure of the Book
- Summary
- Key Terms
- Discussion Questions
- Endnotes
- Ch 2: Corporate Citizenship: Social Responsibility, Performance, Sustainability
- Chapter Learning Outcomes
- Corporate Social Responsibility (CSR) as a Concept
- Traditional Arguments against and for CSR
- Corporate Social Responsiveness
- Corporate Social Performance
- Corporate Citizenship
- Social Performance and Financial Performance Relationship
- Sustainability – Profits, People, Planet
- Socially Responsible, Sustainable, Ethical Investing
- Summary
- Key Terms
- Discussion Questions
- Endnotes
- Ch 3: The Stakeholder Approach to Business, Society, and Ethics
- Chapter Learning Outcomes
- Origins of the Stakeholder Concept
- Who are Business’s Stakeholders?
- Stakeholder Approaches
- Three Values of the Stakeholder Model
- Key Questions in Stakeholder Management
- Effective Stakeholder Management
- Developing a Stakeholder Culture
- Stakeholder Management Capability
- The Stakeholder Corporation
- Principles of Stakeholder Management
- Strategic Steps toward Global Stakeholder Management
- Summary
- Key Terms
- Discussion Questions
- Endnotes
- Part 2: Corporate Governance and Strategic Management Issues
- Ch 4: Corporate Governance: Foundational Issues
- Chapter Learning Outcomes
- Legitimacy and Corporate Governance
- Problems in Corporate Governance
- Improving Corporate Governance
- The Role of Shareholders
- The Role of the SEC
- Shareholder Activism
- Investor Relations
- An Alternative Model of Corporate Governance
- Summary
- Key Terms
- Discussion Questions
- Endnotes
- Ch 5: Strategic Management and Corporate Public Policy
- Chapter Learning Outcomes
- The Concept of Corporate Public Policy
- Four Key Strategy Levels
- The Strategic Management Process
- Public Affairs as a Part of Strategic Management
- The Corporate Public Affairs Function Today
- Summary
- Key Terms
- Discussion Questions
- Endnotes
- Ch 6: Issue, Risk, and Crisis Management
- Chapter Learning Outcomes
- The Relationships between Issue, Risk, and Crisis Management
- Issue Management
- Risk Management
- Crisis Management
- Summary
- Key Terms
- Discussion Questions
- Endnotes
- Part 3: Business Ethics and Management
- Ch 7: Business Ethics Fundamentals
- Chapter Learning Outcomes
- The Public’s Opinion of Business Ethics
- Business Ethics: Meaning, Types, Approaches
- Ethics, Economics, and Law – A Venn Model
- Three Models of Management Ethics
- Making Moral Management Actionable
- Developing Moral Judgment
- Elements of Moral Judgment
- Summary
- Key Terms
- Discussion Questions
- Endnotes
- Ch 8: Personal and Organizational Ethics
- Chapter Learning Outcomes
- Ethics Issues Arise at Different Levels
- Personal and Managerial Ethics
- Managing Organizational Ethics
- Best Practices for Improving an Organization’s Ethical Culture
- Behavioral Ethics – Striving Toward a Deeper Understanding
- Moral Decisions, Moral Managers, and Moral Organizations
- Summary
- Key Terms
- Discussion Questions
- Endnotes
- Ch 9: Business Ethics and Technology
- Chapter Learning Outcomes
- Technology and the Technological Environment
- Characteristics of Technology
- Technology and Ethics
- Information Technology
- Biotechnology
- Summary
- Key Terms
- Discussion Questions
- Endnotes
- Ch 10: Ethical Issues in the Global Arena
- Chapter Learning Outcomes
- Business Challenges in a Multinational Environment
- Ethical Issues in the Global Business Environment
- Improving Global Business Ethics
- Summary
- Key Terms
- Discussion Questions
- Endnotes
- Part 4: External Stakeholder Issues
- Ch 11: Business, Government, and Regulation
- Chapter Learning Outcomes
- The Pendulum of Government’s Role in Business
- The Roles of Government and Business
- Interaction of Business, Government, and the Public
- Government’s Nonregulatory Influence on Business
- Government’s Regulatory Influences on Business
- Deregulation
- Summary
- Key Terms
- Discussion Questions
- Endnotes
- Ch 12: Business Influence on Government and Public Policy
- Chapter Learning Outcomes
- Corporate Political Participation
- Corporate Political Spending
- Political Action Committees
- Agency Issues
- Political Accountability and Transparency
- Strategies for Corporate Political Activity
- Summary
- Key Terms
- Discussion Questions
- Endnotes
- Ch 13: Consumer Stakeholders: Information Issues and Responses
- Chapter Learning Outcomes
- The Consumer Movement
- Product Information Issues
- The Federal Trade Commission (FTC)
- Recent Consumer Legislation
- Self-Regulation in Advertising
- Moral Models and Consumer Stakeholders
- Summary
- Key Terms
- Discussion Questions
- Endnotes
- Ch 14: Consumer Stakeholders: Product and Service Issues
- Chapter Learning Outcomes
- Two Central Issues: Quality and Safety
- Consumer Product Safety Commission
- Food and Drug Administration
- Business’s Response to Consumer Stakeholders
- Customer Service Programs
- Total Quality Management Programs
- Six Sigma Strategy and Process
- Summary
- Key Terms
- Discussion Questions
- Endnotes
- Ch 15: Sustainability and the Natural Environment
- Chapter Learning Outcomes
- The Sustainability Imperative
- The Natural Environment
- A Brief Introduction to the Natural Environment
- The Impact of Business on the Natural Environment
- Responsibility for Environmental Issues
- The Role of Governments in Environmental Issues
- Other Environmental Stakeholders
- Business Environmentalism
- The Future of Business: Greening and/or Growing?
- Summary
- Key Terms
- Discussion Questions
- Endnotes
- Ch 16: Business and Community Stakeholders
- Chapter Learning Outcomes
- Community Involvement
- Corporate Philanthropy or Business Giving
- The Loss of Jobs
- Summary
- Key Terms
- Discussion Questions
- Endnotes
- Part 5: Internal Stakeholder Issues
- Ch 17: Employee Stakeholders and Workplace Issues
- Chapter Learning Outcomes
- The New Social Contract
- The Employee Rights Movement
- The Right Not to Be Fired without Cause
- The Right to due Process and Fair Treatment
- Freedom of Speech in the Workplace
- Summary
- Key Terms
- Discussion Questions
- Endnotes
- Ch 18: Employee Stakeholders: Privacy, Safety, and Health
- Chapter Learning Outcomes
- Right to Privacy in the Workplace
- Workplace Safety
- The Right to Health in the Workplace
- Summary
- Key Terms
- Discussion Questions
- Endnotes
- Ch 19: Employment Discrimination and Affirmative Action
- Chapter Learning Outcomes
- The Civil Rights Movement
- Federal Laws Prohibiting Discrimination
- Expanded Meanings of Employment Discrimination
- Issues in Employment Discrimination
- Affirmative Action in the Workplace
- Summary
- Key Terms
- Discussion Questions
- Endnotes
- Case
- Subject Index
- Name Index
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