Business and Administrative Communication 11th Edition Locker Solutions Manual

Business and Administrative Communication 11th Edition Locker Solutions Manual

Product details:

• ISBN-10 ‏ : ‎ 0073403253
• ISBN-13 ‏ : ‎ 978-0073403250
• Author: Donna S. Kienzler

Business and Administrative Communication (BAC) is flexible, comprehensive & up-to-date, specific & interesting. BAC uses a rhetorical emphasis of audience, purpose, and context allowing communicators to shape their messages appropriately for all channels and purposes.

BAC conveys the best possible advice to students while Connect Business Communication allows students to apply concepts and practice skills. In short – Connect + BAC = An effective communicator

Table contents:

Part One: The Building Blocks of Effective Messages

 

Chapter 1: Succeeding in Business Communication

 

Chapter 2: Adapting Your Message to Your Audience

 

Chapter 3: Building Goodwill

 

Chapter 4: Navigating the Business Communication Environment

 

Part Two: The Communication Process

 

Chapter 5: Planning, Composing, and Revising

 

Chapter 6: Designing Documents

 

Chapter 7: Communicating across Cultures

 

Chapter 8: Working and Writing in Teams

 

Part Three: Basic Business Messages

 

Chapter 9: Sharing Informative and Positive Messages with Appropriate Technology

 

Chapter 10: Delivering Negative Messages

 

Chapter 11: Crafting Persuasive Messages

 

Part Four: The Job Hunt

 

Chapter 12: Building Resumes

 

Chapter 13: Writing Job Application Letters

 

Chapter 14: Interviewing, Writing Follow-Up Messages, and Succeeding in the Job

 

Part Five: Proposals and Reports

 

Chapter 15: Planning and Researching Proposals and Reports

 

Chapter 16: Creating Visuals and Data Displays

 

Chapter 17: Writing Proposals and Progress Reports

 

Chapter 18: Analysing Information and Writing Reports

 

Chapter 19: Making Oral Presentations

 

Appendix A: Formatting Letters, Memos, and E-Mail Messages

 

Appendix B: Writing Correctly

 

Appendix C: Citing and Documenting Sources

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