Contemporary Business Canadian 1st Edition Boone Test Bank

1. CHAPTER 1 The Changing Face of Business
2. Chapter 1 Overview
3. 1.1 What is Business?
4. 1.2 Factors of Production
5. 1.3 The Private Enterprise System
6. 1.4 Seven Eras in the History of Business
7. 1.5 Current Business Workforce Trends
8. 1.6 Today’s Manager
9. 1.7 What Makes a Company Admired?
10. What’s Ahead
11. Chapter in Review
12. CHAPTER 2 Business Ethics and Social Responsibility
13. Chapter 2 Overview
14. 2.1 Concern for Ethical and Societal Issues
15. 2.2 The Contemporary Ethical Environment
16. 2.3 How Organizations Shape Ethical Conduct
17. 2.4 Acting Responsibly to Satisfy Society
18. 2.5 Responsibilities to Investors and the Financial Community
19. What’s Ahead
20. Chapter in Review
21. CHAPTER 3 Economic Challenges Facing Business Today
22. Chapter 3 Overview
23. 3.1 Microeconomics: The Forces of Demand and Supply
24. 3.2 Macroeconomics: Issues for the Entire Economy
25. 3.3 Evaluating Economic Performance
26. 3.4 Managing the Economy’s Performance
27. 3.5 Global Economic Challenges of the Twenty‐First Century
28. What’s Ahead
29. Chapter in Review
30. CHAPTER 4 Competing in World Markets 80
31. Chapter 4 Overview
32. 4.1 Why Nations Trade
33. 4.2 Measuring Trade Between Nations
34. 4.3 Barriers to International Trade
35. 4.4 Reducing Barriers to International Trade
36. 4.5 Going Global
37. 4.6 Developing a Strategy for International Business
38. What’s Ahead
39. Chapter in Review
40. CHAPTER 5 Forms of Business Ownership and Organization
41. Chapter 5 Overview
42. 5.1 Most Businesses are Small Businesses
43. 5.2 Contributions of Small Business to the Economy
44. 5.3 Why Small Businesses Fail
45. 5.4 The Business Plan: A Foundation for Success
46. 5.5 Assistance for Small Businesses
47. 5.6 Franchising
48. 5.7 Forms of Private Business Ownership
49. 5.8 Public and Collective Ownership of Business
50. 5.9 Organizing a Corporation
51. 5.10 When Businesses Join Forces
52. What’s Ahead
53. Chapter in Review
54. CHAPTER 6 Starting Your Own Business: The Entrepreneurship Alternative
55. Chapter 6 Overview
56. 6.1 What is an Entrepreneur?
57. 6.2 Reasons to Choose Entrepreneurship as a Career Path
58. 6.3 The Environment for Entrepreneurs
59. 6.4 Characteristics of Entrepreneurs
60. 6.5 Starting a New Venture
61. 6.6 Intrapreneurship
62. What’s Ahead
63. Chapter in Review
64. CHAPTER 7 Management, Leadership, and the Internal Organization
65. Chapter 7 Overview
66. 7.1 What is Management?
67. 7.2 Setting a Vision and Ethical Standards for the Firm
68. 7.3 Importance of Planning
69. 7.4 The Strategic Planning Process
70. 7.5 Managers as Decision Makers
71. 7.6 Managers as Leaders
72. 7.7 Corporate Culture
73. 7.8 Organizational Structures
74. What’s Ahead
75. Chapter in Review
76. CHAPTER 8 Human Resource Management: From Recruitment to Labour Relations
77. Chapter 8 Overview
78. 8.1 Human Resources: The People Behind the People
79. 8.2 Recruitment and Selection
80. 8.3 Orientation, Training, and Evaluation
81. 8.4 Compensation
82. 8.5 Employee Separation
83. 8.6 Motivating Employees
84. 8.7 Labour–Management Relations
85. What’s Ahead
86. Chapter in Review
87. CHAPTER 9 Top Performance Through Empowerment, Teamwork, and Communication
88. Chapter 9 Overview
89. 9.1 Empowering Employees
90. 9.2 Teams
91. 9.3 Team Characteristics
92. 9.4 Team Cohesiveness and Norms
93. 9.5 Team Conflict
94. 9.6 The Importance of Effective Communication
95. 9.7 Basic Forms of Communication
96. 9.8 External Communication and Crisis Management
97. What’s Ahead
98. Chapter in Review
99. CHAPTER 10 Production and Operations Management
100. Chapter 10 Overview
101. 10.1 The Strategic Importance of Production
102. 10.2 Production Processes
103. 10.3 Technology and the Production Process
104. 10.4 The Location Decision
105. 10.5 The Job of Production Managers
106. 10.6 Controlling the Production Process
107. 10.7 Importance of Quality
108. What’s Ahead
109. Chapter in Review
110. CHAPTER 11 Customer‐Driven Marketing
111. Chapter 11 Overview
112. 11.1 What is Marketing?
113. 11.2 Evolution of the Marketing Concept
114. 11.3 Not‐for‐Profit and Nontraditional Marketing
115. 11.4 Developing a Marketing Strategy
116. 11.5 Marketing Research
117. 11.6 Market Segmentation
118. 11.7 Consumer Behaviour
119. 11.8 Relationship Marketing
120. What’s Ahead
121. Chapter in Review
122. CHAPTER 12 Product and Distribution Strategies
123. Chapter 12 Overview
124. 12.1 Product Strategy
125. 12.2 Product Life Cycle
126. 12.3 Product Identification
127. 12.4 Distribution Strategy
128. 12.5 Wholesaling
129. 12.6 Retailing
130. 12.7 Distribution Channel Decisions and Logistics
131. What’s Ahead
132. Chapter in Review
133. CHAPTER 13 Promotion and Pricing Strategies
134. Chapter 13 Overview
135. 13.1 Integrated Marketing Communications
136. 13.2 Advertising
137. 13.3 Sales Promotion
138. 13.4 Pushing and Pulling Strategies
139. 13.5 Pricing Objectives in the Marketing Mix
140. 13.6 Pricing Strategies
141. 13.7 Consumer Perceptions of Prices
142. What’s Ahead
143. Chapter in Review
144. CHAPTER 14 Using Technology to Manage Information
145. Chapter 14 Overview
146. 14.1 Technology Has Forever Changed Business
147. 14.2 Data, Information Systems, and Big Data
148. 14.3 Components and Types of Information Systems
149. 14.4 Computer Hardware and Software
150. 14.5 Networks, the Internet, and Cloud Computing
151. 14.6 Security and Ethical Issues Affecting Information Systems
152. 14.7 Disaster Recovery and Backup
153. 14.8 Information Technology Trends
154. What’s Ahead
155. Chapter in Review
156. CHAPTER 15 Understanding Accounting and Financial Statements
157. Chapter 15 Overview
158. 15.1 Users of Accounting Information
159. 15.2 Accounting Professionals
160. 15.3 The Foundation of the Accounting System
161. 15.4 The Accounting Cycle
162. 15.5 Financial Statements
163. 15.6 Financial Ratio Analysis
164. 15.7 Budgeting
165. 15.8 International Accounting
166. What’s Ahead
167. Chapter in Review
168. CHAPTER 16 The Financial System
169. Chapter 16 Overview
170. 16.1 Understanding the Financial System
171. 16.2 Types of Securities
172. 16.3 Financial Markets
173. 16.4 Understanding Stock Markets
174. 16.5 Financial Institutions
175. 16.6 The Role of the Bank of Canada
176. 16.7 Regulation of the Financial System
177. 16.8 The Financial System: A Global Perspective
178. What’s Ahead
179. Chapter in Review
180. CHAPTER 17 Financial Management
181. Chapter 17 Overview
182. 17.1 The Role of the Financial Manager
183. 17.2 Financial Planning
184. 17.3 Managing Assets
185. 17.4 Sources of Funds and Capital Structure
186. 17.5 Short‐Term Funding Options
187. 17.6 Sources of Long‐Term Financing
188. 17.7 Mergers, Acquisitions, Buyouts, and Divestitures
189. What’s Ahead
190. Chapter in Review
191. CHAPTER 18 Trends in E‐Commerce
192. Chapter 18 Overview
193. 18.1 The Capabilities of E‐Commerce
194. 18.2 B2B E‐Commerce
195. 18.3 B2C E‐Commerce
196. 18.4 E‐Commerce Challenges
197. 18.5 Using the Web to Communicate
198. 18.6 The Global Environment for E‐Commerce
199. 18.7 Building and Managing a Website
200. 18.8 Continuing Trends in E‐Commerce
201. What’s Ahead
202. Chapter in Review
203. APPENDIX A Additional Cases
204. APPENDIX B Business Law
205. APPENDIX C Insurance and Risk Management
206. APPENDIX D Personal Financial Planning
207. APPENDIX E Developing a Business Plan
208. APPENDIX F Careers in Contemporary Business
209. APPENDIX G Launching Your Career
210. APPENDIX H Comprehensive Case Study: Beau’s All Natural Brewing Company
211. GLOSSARY
212. NOTES
213. NAME INDEX
214. SUBJECT INDEX
215. END USER LICENSE Agreement

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