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Business Ethics Ethical Decision Making and Cases 10th Edition Ferrell Solutions Manual
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Business Ethics Ethical Decision Making and Cases 10th Edition Ferrell Solutions Manual.
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Product Details:
- ISBN-10 : 1285423712
- ISBN-13 : 978-1285423715
- Author:
Table of Content:
- Ch 1: The Importance of Business Ethics
- Chapter Objectives
- Chapter Outline
- An Ethical Dilemma
- Business Ethics Defined
- Why Study Business Ethics?
- The Development of Business Ethics
- Developing an Organizational and Global Ethical Culture
- The Benefits of Business Ethics
- Our Framework for Studying Business Ethics
- Summary
- Important Terms for Review
- Resolving Ethical Business Challenges
- Endnotes
- Ch 2: Stakeholder Relationships, Social Responsibility, and Corporate Governance
- Chapter Objectives
- Chapter Outline
- An Ethical Dilemma
- Stakeholders Define Ethical Issues in Business
- Social Responsibility and Ethics
- Issues in Social Responsibility
- Social Responsibility and the Importance of a Stakeholder Orientation
- Corporate Governance Provides Formalized Responsibility to Stakeholders
- Implementing a Stakeholder Perspective
- Contributions of a Stakeholder Perspective
- Summary
- Important Terms for Review
- Resolving Ethical Business Challenges
- Endnotes
- Ch 3: Emerging Business Ethics Issues
- Chapter Objectives
- Chapter Outline
- An Ethical Dilemma
- Recognizing an Ethical Issue (Ethical Awareness)
- Foundational Values for Identifying Ethical Issues
- Ethical Issues and Dilemmas in Business
- The Challenge of Determining an Ethical Issue in Business
- Summary
- Important Terms for Review
- Resolving Ethical Business Challenges
- Endnotes
- Ch 4: The Institutionalization of Business Ethics
- Chapter Objectives
- Chapter Outline
- An Ethical Dilemma
- Managing Ethical Risk through Mandated and Voluntary Programs
- Mandated Requirements for Legal Compliance
- Gatekeepers and Stakeholders
- The Sarbanes-Oxley (SOX) Act
- Dodd-Frank Wall Street Reform and Consumer Protection Act
- Laws That Encourage Ethical Conduct
- Federal Sentencing Guidelines for Organizations
- Highly Appropriate Core Practices
- The Importance of Institutionalization in Business Ethics
- Summary
- Important Terms for Review
- Resolving Ethical Business Challenges
- Endnotes
- Ch 5: Ethical Decision Making
- Chapter Objectives
- Chapter Outline
- An Ethical Dilemma
- A Framework for Ethical Decision Making in Business
- Using the Ethical Decision-Making Model to Improve Ethical Decisions
- Normative Considerations in Ethical Decision Making
- Understanding Ethical Decision Making
- Summary
- Important Terms for Review
- Resolving Ethical Business Challenges
- Endnotes
- Ch 6: Individual Factors: Moral Philosophies and Values
- Chapter Objectives
- Chapter Outline
- An Ethical Dilemma
- Moral Philosophy Defined
- Moral Philosophies
- Applying Moral Philosophy to Ethical Decision Making
- Cognitive Moral Development and Its Problems
- White-Collar Crime
- Individual Factors in Business Ethics
- Summary
- Important Terms for Review
- Resolving Ethical Business Challenges
- Endnotes
- Ch 7: Organizational Factors: The Role of Ethical Culture and Relationships
- Chapter Objectives
- Chapter Outline
- An Ethical Dilemma
- Defining Corporate Culture
- The Role of Corporate Culture in Ethical Decision Making
- Leaders Influence Corporate Culture
- Group Dimensions of Corporate Structure and Culture
- Variation in Employee Conduct
- Can People Control Their Actions within a Corporate Culture?
- Summary
- Important Terms for Review
- Resolving Ethical Business Challenges
- Endnotes
- Ch 8: Developing an Effective Ethics Program
- Chapter Objectives
- Chapter Outline
- An Ethical Dilemma
- The Responsibility of the Corporation as a Moral Agent
- The Need for Organizational Ethics Programs
- An Effective Ethics Program
- Codes of Conduct
- Ethics Officers
- Ethics Training and Communication
- Systems to Monitor and Enforce Ethical Standards
- Summary
- Important Terms for Review
- Resolving Ethical Business Challenges
- Endnotes
- Ch 9: Managing and Controlling Ethics Programs
- Chapter Objectives
- Chapter Outline
- An Ethical Dilemma
- Implementing Ethics Programs
- The Ethics Audit
- Benefits of Ethics Auditing
- The Auditing Process
- The Strategic Importance of Ethics Auditing
- Summary
- Important Terms for Review
- Resolving Ethical Business Challenges
- Endnotes
- Ch 10: Globalization of Ethical Decision-Making
- Chapter Objectives
- Chapter Outline
- An Ethical Dilemma
- Global Culture, Values, and Practices
- Economic Foundations of Business Ethics
- Multinational Corporation
- Global Cooperation to Support Responsible Business
- Global Ethics Issues
- The Importance of Ethical Decision Making in Global Business
- Summary
- Important Terms for Review
- Resolving Ethical Business Challenges
- Endnotes
- Ch 11: Ethical Leadership
- Chapter Objectives
- Chapter Outline
- An Ethical Dilemma
- Defining Ethical Leadership
- Requirements for Ethical Leadership
- Benefits of Ethical Leadership
- Ethical Leadership and Organizational Culture
- Managing Ethical Conflicts
- Ethical Leaders Empower Employees
- Ethical Leadership Communication
- Leader-Follower Relationships in Communication
- Leadership Styles Influence Ethical Decisions
- The Radar Model
- Summary
- Important Terms for Review
- Resolving Ethical Business Challenges
- Endnotes
- Ch 12: Sustainability: Ethical and Social Responsibility Dimensions
- Chapter Objectives
- Chapter Outline
- An Ethical Dilemma
- Defining Sustainability
- How Sustainability Relates to Ethical Decision Making and Social Responsibility
- Global Environmental Issues
- Environmental Legislation
- Alternative Energy Sources
- Business Response to Sustainability Issues
- Strategic Implementation of Environmental Responsibility
- Summary
- Important Terms for Review
- Resolving Ethical Business Challenges
- Endnotes
- Cases
- Case 1: Monsanto Attempts to Balance Stakeholder Interests
- History: From Chemicals to Food
- Monsanto’s Emphasis on Biotechnology
- Dealing with Organizational Ethical Issues
- Corporate Responsibility at Monsanto
- The Future of Monsanto
- Questions
- Sources
- Case 2: Starbucks’ Mission: Social Responsibility and Brand Strength
- New Product Offerings
- Starbucks Culture
- Corporate Social Mission
- Brand Evolution
- Success and Challenges
- Questions
- Sources
- Case 3: Walmart Manages Ethics and Compliance Challenges
- History: The Growth of Walmart
- Responding to Stakeholder Concerns
- What is Walmart Doing to Improve Ethics and Social Responsibility?
- Questions
- Sources
- Case 4: Sustainability Challenges in the Gas and Oil Industry
- The Wreck of the Exxon Valdez
- Deepwater Horizon Oil Spill
- Conclusion
- Questions
- Sources
- Case 5: New Belgium Brewing: Ethical and Environmental Responsibility
- History of the New Belgium Brewing Company
- New Belgium Ethical Culture
- New Belgium’s Purpose and Core Beliefs
- Employee Concerns
- Sustainability Concerns
- Social Concerns
- Organizational Success
- Questions
- Sources
- Case 6: National Collegiate Athletic Association Ethics and Compliance Program
- Introduction
- Overview of NCAA
- Challenges for Ethics and Compliance in College Football
- Self-Reporting and Monitoring Student Athletes
- Conclusion
- Questions
- Sources
- Case 7: Google: The Quest to Balance Privacy with Profits
- Introduction
- Company Culture
- Products
- Google’s Initiatives
- Privacy
- Government Response to Privacy Issues
- Conclusion
- Questions
- Sources
- Case 8: Zappos: Delivering Customer Satisfaction
- Introduction
- History
- Core Values
- Zappos’ Customer-Focused Business Model
- Transparency
- Zappos Insights
- Corporate Culture
- Work Environment
- Corporate Social Responsibility
- Ethical Challenges for Zappos
- The Future of Zappos
- Questions
- Sources
- Case 9: Enron: Questionable Accounting Leads to Collapse
- Enron’s History
- Enron’s Corporate Culture
- Enron’s Accounting Problems
- Arthur Andersen LLP
- The Fallout
- Learning from Enron
- Conclusion
- Questions
- Sources
- Case 10: Home Depot Implements Stakeholder Orientation
- Managing Customer Relationships
- Environmental Initiatives
- Employee and Supplier Relations
- New Technology Initiatives
- A Strategic Commitment to Social Responsibility
- Conclusion
- Questions
- Sources
- Case 11: Frauds of the Century
- The Impact of Ponzi Schemes on Society
- Pyramid Schemes
- Conclusion
- Questions
- Sources
- Case 12: Insider Trading at the Galleon Group
- Raj Rajaratnam
- Accusations of Insider Trading at Galleon
- The Trial
- The Verdict
- Rajat Gupta
- The Impact of the Galleon Case
- Questions
- Sources
- Case 13: Whole Foods Strives to Be an Ethical Corporate Citizen
- Introduction
- Company Background
- Mission Statement and Core Values
- Living Its Values
- Ethical Issues
- Conclusion
- Questions
- Sources
- Case 14: Apple Inc.’s Ethical Success and Challenges
- Apple’s History
- Apple’s Corporate Culture
- Apple’s Ethics
- Ethical Issues at Apple Inc.
- The Future of Apple Inc.
- Questions
- Sources
- Case 15: PepsiCo’s Journey toward an Ethical and Socially Responsible Culture
- Company Overview
- Company and Marketing History
- PepsiCo Divisions and Brands
- Criticisms
- Social Responsibility & Sustainability
- Conclusion
- Questions
- Sources
- Case 16: Ethical Leadership at Cardinal IG: The Foundation of a Culture of Diversity
- Background
- The Cardinal IG Story
- Mission and Vision
- Values, Principles, and Behavior
- Leadership through a Multi-Level Team Structure
- A Culture of Discipline and Respect
- Ethical Expectations
- Aligned Incentives, Rewards, and Recognition
- Synergy through Diversity
- Conclusion
- Questions
- Sources
- Case 17: Better Business Bureau: Protecting Consumers and Dealing with Organizational Ethics Challen
- History
- Structure of the BBB
- BBB Accreditation and Ratings Systems
- BBB Cases and Investigations
- NAD Cases and Investigations
- BBB Faces Ethical Challenges
- Challenges for the NAD
- Conclusion
- Questions
- Sources
- Case 18: Managing the Risks of Global Bribery in Business
- Background of the United States Foreign Corrupt Practices Act
- United Kingdom Bribery Act
- Penalties under the FCPA and the U.K. Bribery Act
- National Institutions and the Impact of Bribery
- Conclusion
- Questions
- Sources
- Case 19: Mattel Responds to Ethical Challenges
- Introduction
- Mattel’s Core Products
- Mattel’s Commitment to Ethics and Social Responsibility
- Overseas Manufacturing
- The Chinese Government’s Reaction
- Mattel versus Former Employee and MGA
- Mattel Looks toward the Future
- Questions
- Sources
- Case 20: Best Buy Fights against Electronic Waste
- History
- Vision
- Becoming More Sustainable
- Conserving Energy One Store at a Time
- Environmental Sustainability-Energy Star Products
- Combating E-Waste
- Recycling Program Benefits
- Challenges for Best Buy
- Corporate Governance Challenges
- Conclusion
- Questions
- Sources
- Index
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